Blog
How to Showcase What Hiring Managers Are Looking For During An Interview
The St. Louis Business Journal recently conducted a pole and released the results in their publication. (Unfortunately, I forgot to pull the publication date for reference) Most readers of the Business Journal tend to be business leaders so often the pole questions...
Business Etiquette – A Phone Call Is Nice
I’m currently sitting in a car repair shop getting my annual auto safety inspection, so I can legally drive my car for the next year. While waiting, the shop owner came up to me and apologized that there would be a delay in my inspection since the state examiner just...
5 Star Consumer Service
Already today, I heard someone complaining about a poor customer service experience at a major retail chain. I hear complaints all the time and frankly I complain often. If you look at the top reasons consumers “personal or business” move to other vendors, you will...
When I Grow Up I Want To Be A Super Connector
Did you know that the average wedding is attended by approximately 150 guests? This number is quite fascinating and scientific. The average person has 3 – 5 close friends. These friends are typically in the wedding party. In addition to the few close friends, we...
Survival of The Best Fit
I’m currently reading a fascinating book called “Big Potential” by Shawn Achor. Shawn is a leading researcher and educator on happiness. His research led him to write this book on big potential as he recognized one societal issue leading to extreme rates of...